For Dynamics 365

At first, download the latest solution from Maplytics or Inogic website. Extract the folder, and find Managed Solution file. Thereafter, import the Maplytics Managed solution over the existing Maplytics solution into the CRM.

Go to Settings > Advanced Settings > Settings > Solution > Import > Click on Import. Then browse the latest Maplytics solution file from the extracted folder and click on Next:

Choose ‘Maintain Customizations (recommended)’ option as shown below and click on Import:

Once solution is successfully imported, the below screen will appear on screen:

Click on Close and Refresh the CRM instance. Then again go to Maplytics App > Settings > License Registration > Configure. Click on Configure to re-configure the Maplytics settings with updated solution as shown below:

On clicking configure, Maplytics configuration window will appear. Click on proceed and then a dialog box will come-up for configuring as shown in the screenshot. Click OK.

After performing the upgrade, please re-login into Dynamics CRM instance or clear browser cache memory to avoid script loading error.

For any queries, reach out to us at [email protected]