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Real-Time Tracking
With Real-Time Tracking, resources can be tracked on the field in real time. This will help to view the route that is being followed by resources as well as the routes that have been followed in the past. The bookable resource bookings that have been assigned to the resources can also be seen with the help of this feature. This feature works with the Field Service module and can also be used in the Field Service app. If users have enabled ‘Location tracking’ within the Geolocation Settings of Dynamics 365 field service, they can enable this feature in Maplytics as mentioned below to start using it. This feature, Real-time tracking will track the location of the Resources based on the timings set within the Geolocation Settings of Dynamics 365 field service, for example, every 1 minute.
To enable this, go to Maplytics App > Settings > Map Configuration Details > Default Configuration details record (the one with no user) > Real-Time Tracking > Enable Live Tracking for Field Service > select the checkbox.
Note: Real-time tracking can be used to track the resources that have been added to the Maplytics team as users.
Once the Real-Time Tracking has been enabled, users can go to the Detail map > Select Data source > select the Resource entity and the required view > click on search to plot resources. Once the resources have been plotted as pushpins on map, the resource location will be tracked every minute and will be updated on the map. Users can click on the pushpins of the resources to open the tooltip card for that resource. The tooltip card for the resources that have been added to the Maplytics team as the users will show two buttons for Real-time tracking, i.e., ‘Today’s plan’ and ‘Location History’ on the tooltip card.
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