# License

## 1. Do I need to buy a separate license for Bing Maps? <a href="#do-i-need-to-buy-a-separate-license-for-bing-maps" id="do-i-need-to-buy-a-separate-license-for-bing-maps"></a>

No! Maplytics subscription includes the cost of Bing Maps license. Please refer the below-mentioned link for more information: <http://www.inogic.com/blog/2015/12/no-need-to-purchase-bing-maps-licenses-for-dynamics-crm>​

## 2. What is the termination clause for Maplytics after the subscription has started? <a href="#what-is-the-termination-clause-for-maplytics-after-the-subscription-has-started" id="what-is-the-termination-clause-for-maplytics-after-the-subscription-has-started"></a>

&#x20;The client can delete all the copies of the solution currently in possession. Please refer to the [License Terms](https://www.maplytics.com/terms-of-use/) for the same, supplied along with Maplytics solution. Also, please inform at <crm@inogic.com> that you do not wish to renew the subscription.

## 3. I am getting the message ‘The license version and CRM version mismatch.’ What should I do now? <a href="#i-am-getting-the-message-the-license-version-and-crm-version-mismatch-what-should-i-do-now" id="i-am-getting-the-message-the-license-version-and-crm-version-mismatch-what-should-i-do-now"></a>

Maplytics license always validates the CRM version. This message indicates that the current CRM version and the CRM version in Maplytics license are not same. Please contact us on <crm@inogic.com> with your CRM details to get an updated license issued.

## 4. How do I change who has Maplytics license? <a href="#how-do-i-change-who-has-maplytics-license" id="how-do-i-change-who-has-maplytics-license"></a>

You can always grant or deny access to Dynamics CRM users for Maplytics. Navigate to Maplytics App > Settings > Teams > Maplytics (Add or Remove members from this Team to grant or deny Maplytics access)

## 5. Is Maplytics Billed per month? <a href="#is-maplytics-billed-per-month" id="is-maplytics-billed-per-month"></a>

Maplytics is billed Annually, however, it is priced on per month basis.

## 6. Can I increase the number of users in an existing subscription? <a href="#can-i-increase-the-number-of-users-in-an-existing-subscription" id="can-i-increase-the-number-of-users-in-an-existing-subscription"></a>

Yes! You can anytime write us a mail on <crm@inogic.com> that you want to ‘n’ number of users to your initial subscription. You will be charged on a pro-rata basis for the remaining period of the current subscription period.

## 7. How do I extend my Maplytics trial/subscription? <a href="#how-do-i-extend-my-maplytics-trial-subscription" id="how-do-i-extend-my-maplytics-trial-subscription"></a>

To extend subscription/trial, please connect with us on <crm@inogic.com>. Our Team will get back to you as soon as possible.

## 8. Can I get a free license for sandbox/development environment on the purchase of Maplytics license for production instance? <a href="#can-i-get-a-free-license-for-sandbox-development-environment-on-the-purchase-of-maplytics-license-fo" id="can-i-get-a-free-license-for-sandbox-development-environment-on-the-purchase-of-maplytics-license-fo"></a>

Yes, please connect with us on <crm@inogic.com>. Our Team will get back to you as soon as possible.


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