General

1. What language does Maplytics support?

Maplytics is a multi-language solution currently supporting the following languages: English, Spanish, French, German, Portuguese, Turkish and Arabic.

Language support is available for end user pages i.e. Detail Map, Heat Map, Dashboard and Map on individual CRM records. However, the Maplytics Setting pages are available only in English.

If you are interested in Maplytics and are looking for a language not listed above, please connect with us at [email protected].

2. How do I avail Maplytics support?

Please send us your issues at [email protected], and our team will get back to you as soon as possible.

3. Does Maplytics have a Partner Program?

Yes! We have an Inogic Partner Program for Microsoft Dynamics CRM partner. Please contact us on [email protected] for more information.

Visit our Partner Page to check our existing Partners. www.maplytics.com/partners​

4. Where does Maplytics host my data?

Maplytics is a managed solution that runs natively within Dynamics CRM environment. Your CRM data is not hosted by Maplytics on any cloud services. Only address attributes send to Bing Maps to fetch geo-coordinates.

5. Is Maplytics a native Dynamics 365 / CRM application?

Yes, Maplytics is a 100% native Dynamics 365 / CRM app. It is a managed solution designed to run natively within Dynamics 365 environment.